CPXP & CAVS Recertification Informational Webinar: Your Guide to Maintaining Your Credential
Tuesday, December 8, 2026
9:00 AM PT/ 12:00 PM ET/ 5:00 PM London
Are you preparing to renew your Certified Patient Experience Professional (CPXP) or Certified Administrator of Volunteer Services (CAVS) credential? Join Patient Experience University (PXU), the global learning and credentialing center of The Beryl Institute, for an informational webinar designed to help you better understand the recertification process and requirements for maintaining your credential.
The PXU team will walk you through recertification requirements, continuing education credits, renewal deadlines, and the renewal process. We will also explain the difference between Patient Experience Education (PXE) credits and non-PXE credits, share examples of qualifying activities, and provide guidance on submitting and tracking your credits.
Whether your renewal date is approaching or you are planning ahead, this webinar will provide helpful information and an opportunity to ask questions so you can confidently navigate the recertification process and maintain your professional credential.
Please note the purpose of this complimentary webinar is to provide information about the CPXP and CAVS recertification processes offered by The Beryl Institute. This session does not provide patient experience education credit (PXE).
Recording & AI Use
By registering for this webinar, you acknowledge and agree that this session is not to be recorded, transcribed, summarized, or captured in any form by participants. This includes, but is not limited to, screen recording, audio recording, note-taking via AI tools, or use of automated transcription or summarization technologies. Unauthorized capture or distribution is prohibited. The recording will be available on The Beryl Institute’s website after the event.