Where Do We Go From Here? Improving Hospital Wayfinding to Reduce Stress and Improve Care
Tuesday, March 24, 2026
2pm ET / 1pm CT / 12pm MT / 11am PT
Speaker: Ashley Smith, MHA, BSN, BSEd., RN | Director of Patient Experience, Piedmont Atlanta Hospital
For patients and families, getting lost in a hospital can feel overwhelming and it often shapes their perception of care before a single clinical interaction occurs. Wayfinding is more than signage; it’s a human-centered experience that affects safety, efficiency, and trust. Join this webinar to discover how thoughtful, patient-centered wayfinding can transform the hospital experience. Attendees will learn core principles of effective wayfinding design and apply a practical framework to assess current challenges and identify opportunities for improvement within their own organizations.
Learning Objectives
-Explain how effective wayfinding directly impacts patient experience, safety, and operational efficiency.
-Identify key principles of patient-centered wayfinding design.
-Apply a practical framework to assess and improve wayfinding in your facility.
Non-members can purchase webinars at a cost of $49 each.
Recording & AI Use
By registering for this webinar, you acknowledge and agree that this session is not to be recorded, transcribed, summarized, or captured in any form by participants. This includes, but is not limited to, screen recording, audio recording, note-taking via AI tools, or use of automated transcription or summarization technologies. Unauthorized capture or distribution is prohibited. The recording will be available on The Beryl Institute’s website after the event.