Collaborative Solutions for Managing Challenging Family Interactions
Tuesday, January 27, 2026
2pm ET / 1pm CT / 12pm MT / 11am PT
Speaker
Michele Mitchell, PhD, MSW, LCSW, ACC, CPXP | Director of Patient Relations, Cook Children's Health Care System
Discover a human-centered, multidisciplinary approach to navigating difficult family interactions in healthcare. This webinar shares how teams across all levels - clinicians, leaders, and families - developed tools, algorithms, and training processes to ensure safety, teamwork, and emotional support. Attend this webinar to learn practical strategies for creating healing environments and fostering collaboration to address complex family dynamics in care settings.
Learning Objectives
-Collaborate to manage challenging family interactions, so no one feels isolated while simultaneously tapping into multidisciplinary expertise.
-Create psychological safety within multidisciplinary huddles to allow everyone's professional assessment and concerns to be shared and heard.
-Discover key reasons to move toward Care Partnership Agreements versus behavioral contracts.
Non-members can purchase webinars at a cost of $49 each.