Fundamentals of Patient Experience: A CPXP Preparation Program
Designed for Arabic-speaking healthcare professionals and patient experience champions in the Middle East, this program offers a clear pathway to CPXP certification. Participants will gain applied knowledge across the four CPXP domains, develop a personalized exam study plan, and strengthen their ability to lead meaningful patient experience improvements - earning a Certificate in Fundamentals of Patient Experience: A CPXP Preparation Program from The Beryl Institute’s Patient Experience University.
Live Facilitated Course Schedule
8 Consecutive Saturdays
2026 Dates: January 3, 10, 17, 24, 31 and February 7, 14, 21
– 7:00 – 9:00 PM AST (Arabia Standard Time)
– 11:00 AM – 1:00 PM Eastern Time (New York)
By registering for this program, you acknowledge and agree to abide by all terms and policies outlined below, including the disclosure agreement, attendance and completion requirements, and the cancellation policy.
Disclosure Agreement
You agree not to share, distribute, reproduce, or use any course materials, recordings, or proprietary content outside of your personal learning. All materials are provided for individual use only and remain the intellectual property of the program provider.
Attendance & Completion Requirements
To receive a certificate of completion for this program, participants are expected to attend all live sessions. If a session is missed, the recording will be made available, and the participant must view it in full to meet completion requirements.
Cancellation Policy
We understand that situations may arise which require you to change your plans. To cancel and request a refund, you must email PXU@theberylinstitute.org at least 14 days before the course date. A $50 USD processing fee will be deducted from your refund. If you cancel less than 14 days before the course, we cannot offer a refund. However, you may receive a transfer credit for the full amount paid, which can be used toward a future course or another PXU program. You may transfer your registration to another person at no cost, as long as the request is made at least 2 days before the first session.