Fundamentals of Patient Experience: A Development Pathway for Experience Professionals
Designed for Arabic speakers from the Middle East, this interactive program, resulting in a Certificate in Fundamentals of Patient Experience, engages participants in the concepts central to excelling as a patient experience leader. This course is designed for those looking to advance in the experience profession and wanting to engage in conversations beyond the foundational concepts of patient experience. The program is framed on the core skills and knowledge areas essential to the Certified Patient Experience Professional (CPXP) designation, making this program an ideal foundation for those preparing to pursue certification.
Live Facilitated Course Schedule
8 Consecutive Saturdays
2025 Dates: July: 5, 12, 19, 26 and August: 2, 9, 16, 23
– 8:00 – 10:00 PM KSA (Saudi Arabia Standard Time)
– 9:00 – 11:00 PM AST (Arabian Standard Time)
– 1:00 – 3:00 PM Eastern Time (New York)
By registering for this program, you acknowledge and agree to abide by all terms and policies outlined below, including the disclosure agreement, attendance and completion requirements, and the cancellation policy.
Disclosure Agreement
You agree not to share, distribute, reproduce, or use any course materials, recordings, or proprietary content outside of your personal learning. All materials are provided for individual use only and remain the intellectual property of the program provider.
Attendance & Completion Requirements
To receive a certificate of completion for this program, participants are expected to attend all live sessions. If a session is missed, the recording will be made available, and the participant must view it in full to meet completion requirements. Participants will be eligible to receive 16 Patient Experience Continuing Education (PXE) credits after completing the program survey.
Cancellation Policy
We understand that situations may arise which require you to change your plans. To cancel and request a refund, you must email us at pxlearning@theberylinstitute.org at least 14 days before the course date. A $50 USD processing fee will be deducted from your refund. If you cancel less than 14 days before the course, we cannot offer a refund. However, you may receive a transfer credit for the full amount paid, which can be used toward a future course or another PXU program. You may transfer your registration to another person at no cost, as long as the request is made at least 2 days before the first session.