Engage in the Global Experience Measure Inquiry
October 8, 2024
3pm GMT | 11am EDT (New York) | UTC -4
In recent years, the Global Experience Measure (GXM) effort at the Institute has brought together over 1,000 member voices from our global community. Driven by feedback from our Global Council and inspired by a PXJ article, Measuring what matters: A proposal for reframing how we evaluate and improve experience in healthcare, this effort has led to the creation of a core set of items that are now being tested worldwide. We aim to identify common questions we can ask healthcare recipients, regardless of country, systemic structure, or cultural lens, to uncover where positive experiences are occurring to elevate proven practices for broader application.
We are now inviting sites to join our community inquiry and will be providing a brief overview on October 8 at 11am ET with Jason Wolf, President & CEO and Brittany Lax, Manager, Research. Please join us for this GXM briefing and overview.