Building Collaboration Through a Volunteer Liaison Program
Thursday, October 1, 2026
11:00 AM PT / 2:00 PM ET / 7:00 PM London
Speakers
- Shannon McMahon, Volunteer Relations Coordinator, Stormont Vail Health
- Kaci Richardson, Experience Manager, Guest Experience/ Volunteer Services, Stormont Vail Health
Discover how a Volunteer Liaison Program can transform your volunteer strategy by strengthening collaboration between staff and volunteers. This session introduces a structured model that empowers staff to serve as liaisons, improving communication, supervision, and alignment with departmental goals. Attendees will explore methods for gaining staff buy-in, co-developing service descriptions, and using scheduling tools to streamline coordination. The presentation also highlights how regular check-ins, feedback loops, and relationship-building contribute to a more connected and motivated volunteer community. Attend this webinar to gain practical tools and proven strategies for fostering stronger staff-volunteer partnerships that enhance engagement, satisfaction, and long-term program success.
Learning Objectives
- Define the structure and purpose of a Volunteer Liaison Program to enhance collaboration between staff and volunteers.
- Apply communication and scheduling strategies that support effective supervision and volunteer engagement.
- Identify how liaison involvement improves volunteer retention, satisfaction, and recognition across departments.
Non-members can purchase webinars at a cost of $49 each.
Recording & AI Use
By registering for this webinar, you acknowledge and agree that this session is not to be recorded, transcribed, summarized, or captured in any form by participants. This includes, but is not limited to, screen recording, audio recording, note-taking via AI tools, or use of automated transcription or summarization technologies. Unauthorized capture or distribution is prohibited. The recording will be available on The Beryl Institute’s website after the event.