A Global Perspective on Experience Excellence: Examples from Around the World
June 4, 2024
7pm EEST (Latvia) | 12pm ET / 11am CT / 10am MT / 9am PT (USA)
Vita Steina | Patient Experience Expert, Advisor to Health Minister of Latvia, Chair of Latvian Patient Experience Association
Join Vita Steina to learn more about her Fellow in Human Experience (FHX) project to explore and gather a collection of leading practices driving experience excellence globally. Vita’s project provided a comprehensive look at how organizations around the world are working to advance their experience work in a variety of critical ways. This collection of insights serves as a key resource for any organization looking to apply new strategies or thinking in experience improvement.
This webinar will be presented in Latvian and translated into English. Participants must join the meeting audio through your computer/device audio to listen to the English language interpretation. Translation provided by Laura Badune, Head of Patient Experience at Riga East University Hospital, Latvia.
*Please join us in celebrating Vita Steina’s final step in achieving the FHX designation. Click here to learn more about the Fellow in Human Experience.